There are two ways to access your email box. One is through our website via webmail (www.planttel.net). The other requires you to have an email program that allows a POP3 connection.

For more information on setting up an email client please visit the following webpages: (These sites are not affiliated with Plant Telecommunications).

Outlook

Outlook Express

Need an email client?  Try Mozilla Thunderbird.  A free, easy to use, comprehensive email management system:

Mozilla Thunderbird

 

Your email address is in the form of username@planttel.net. For example, if your username is “johndoe”, then your email address will be johndoe@planttel.net.

Absolutely! Plant will provide you with an email account FREE with any internet connection. You can also add up to 8 more email addresses to your account for $1 each per month.

No, we do not send out a disc to install the internet connection. Instead, we will provide you with a packet containing all the info you need to get started.

First you must pay for at least one month’s service. Then we will direct you to the account set-up instructions.

Your Windows info typically flashes across your screen at start-up. Or, you can click on your Start button, access your Control Panel, and choose the “System” icon. Your Windows info will appear under the “General” tab for System Properties.

Connection speeds vary depending upon several factors, including weather, your internal modem, and your installed hardware and software. There are other factors that can affect speed as well. Your modem will indicate a speed, which is your optimal speed. For example, if you have a 56 K modem, your computer will connect at speeds up to 56 kps.

We also offer a free “Dial-up Accelerator” that can help you surf up to 5 times faster. You can download the Accelerator off our website under “Dial-up Internet”.

Your computer should come equipped with an internal dial-up modem as a standard feature if it runs Windows 98 or later software.

Plant’s dial-up is $19.95 per month, with the first payment due in advance. Or. You can choose to pre-pay quarterly (every 3 months) and get your dial-up for only $14.95 per month! To get this special rate, you must pay for 3 months’ service in advance for $44.85.

You can mail your payment (check or money order) to

Plant TelecommunicationsPO Box 187Tifton, GA 31793-0187

or by authorized bank draft (Draft form must be completed & returned with a voided check), over the phone with a Master Card or Visa (debit card, credit card or pre-paid card), in either of our offices (we also have night-drop boxes), or you may sign up for our convenient ebill service.

Long distance phone companies use the customer lines of local phone companies to provide long distance service. The SLC compensates the local phone company for costs associated with providing these lines. Various telephone companies list this charge under different names, such “FCC Charge for Network Access”, “Federal Line Cost Charge”, “Interstate Access Charge”, “Federal Access Charge”, “Interstate Single Line Charge”, “Customer Line Charge”, “FCC-Approved Customer Line Charge”, and “End User Fee”. Regardless of the name your telephone company uses, it is the SLC.

Federal Universal Service Charge

The Universal Service Fund is a federal government program that helps bring affordable basic phone service to all Americans. The program also assists schools, libraries, and rural health care providers in obtaining phone service. Some long distance companies add a USF charge onto their bills to cover their support requirements for this program.

Universal Service FundThis fee pays for a federal program that provides affordable telephone service to low-income consumers, high-cost areas (e.g., rural areas), schools and libraries, and rural health care providers. This charge is also billed under titles such as the “Federal Universal Service Fee,” “Universal Connectivity Charge,” or the “Universal Service Carrier Charge.”

Who put it on your telephone bill: Your telephone company, in order to recover the costs for their contributions to the Universal Service Fund. The FCC does not require your carrier to recover contributions to the Fund but most do.

Who gets your money: Your telephone company contributes to the Fund based on its interstate revenues. This contribution goes to the Universal Service Administrative Company (USAC), a private, non-profit corporation. The USAC distributes the money to eligible telephone companies which helps pay for costs associated with providing service to eligible consumers. Once again, telephone companies are not required to bill you for this charge, but virtually all of them do.

Georgia Relay Service Fund This surcharge, as ordered by the Georgia Public Service Commission, funds the Georgia Relay Service center, which transmits and translates calls for deaf, hearing- and speech-impaired persons.

Enhanced 911 ChargeAll telephone lines are charged a monthly 911 fee. It is imposed by the county governments on every line served by the 911 emergency service.

 

 

Installation dates can vary depending on the location and services requested. Normally you can expect your phone service to be on 3-5 business days after the deposit or letter of credit is received, but a new home can take up to 3 weeks if construction is required.

We may require a deposit if you are a new customer who has never had phone service before. Additionally, some previous customers who are getting phone service restored may be required to pay a deposit.

If you have had phone service with another phone company, you can call your old phone company and request a “Letter of Credit”. If you provide us a copy and the letter is favorable regarding payment history, we can waive the deposit for new customers. This typically takes a couple of weeks, so it’s best to request the letter of credit at your earliest convenience if you want to try to have the deposit waived.

If: * This is your first time getting telephone service * You or someone living at your residence has had service before and has an outstanding debt * Your prior payment history is questionable

A deposit is determined after an order for service is placed and investigated

Typically: * As a refund at the end of the 13th month after a customer’s payment is received in our office before the 15th of each month for 12 consecutive months * 90 days after service has been terminated

Service charges differ and depend on the service(s) requested; contact Customer Service at 229-382-4227 or 800-342-7564

Plant Telecommunications provides local telephone service to the following exchanges: * Lenox * Omega * Pearson * Pinehurst * Soperton * Warwick * Willacoochee

Be prepared with: * Your previous telephone number * The name and telephone number of the company with which you had previous service * Your mailing address * The correct 911 address; make sure you contact your local city hall or county clerk’s office to assist in getting a valid 911 address

* Usually, 7 – 10 business days * Occasionally, 2 – 6 weeks if there has been no previous telephone service at your address

Configure Network Control Panel

Go to the Apple menu, choose System Preferences, and choose Network

If there is only going to be ONE set of TCP/IP settings, leave Location set to Automatic. Otherwise, you can name your new setup something like Planttel.Net to differentiate it from other setups you may use.

Most Macs supported by OS X will have a modem built-in. Set Configure to Internal Modem. If you are using an external modem, select the appropriate configuration option.

Under the TCP/IP tab, set the Configure: pop-up menu to Using PPP.

In the Domain Name Servers field, type 206.74.254.2, hit Return, and enter the second number, 204.116.57.2

In the Search Domains field, type planttel.net

Click the PPP tab. 

 In the Service Provider: field, type Planttel.Net .

The Telephone Number field should be set to the local access number provided to you from planttel.net.

The Account Name: field should be set to your username provided to you from planttel.net 

The Password: field should be set to the password provided to you from planttel.net 

Clicking PPP Options will give you a set of further choices. The settings depicted here will work fine and are recommended; you may need to verify that the checkbox next to Connect automatically when starting TCP/IP applications is checked. Advanced users may want to customize certain choices under Session Options and Advanced Options, which otherwise should be left as they are currently set.

Verify that the default modem settings are correct under the Modem tab. If you are using the built-in modem, Modem: should be set to Apple Internal 56K Modem (v.90); Sound:  should be set to On; Dialing: should be set to Tone; and Wait for dial tone before dialing should be checked.

With Mac OS X, network settings for each network interface can be set for each location. To change the order in which OS X looks for a valid net connection, choose Advanced from the Configure: pop-up menu. Disable ports that will not be used and set the order in which ports search (from the top down) for a connection by dragging the port to the desired position.

Click the Save button to save your changes. 

If you would like helpful information for Mac OS X, please refer to the AppleCare Service & Support site at http://www.info.apple.com/

These instructions guide you through using the built-in dial-up networking software in Windows XP to connect to Planttel.Net Internet Service.

Create a Connection

   1. Click on the Start  button.    2. Click on Control Panel.    3. Double-click on Network Connections.    4. Double-click on Create New Connection.   5. Click Next, select Connect to the Internet; Click Next.   6. Select Setup my Internet connection manually and click Next.   7. Select Connect using a dial-up modem and click Next.8. Type Planttel.Net in the ISP Name text box. Click Next.   9. In the Phone Number text box, type in the local access number given to you by customer service. Click Next   10. In the Internet Account Information screen, type your User name and Password in the spaces provided.    Please use caution as the User name and Password must BOTH be in lower case letters, as they are case sensitive.  Also, ensure that there is a check mark beside “Use this account name and password when anyone connects to the Internet from this computer” and “Make this the default connection.” Ensure that you remove the check mark from the line “Turn on Internet Connection Firewall for this connection.”  After this is completed, click Next.   11. This brings you to the “Completing the New Connection Wizard” screen.  It is recommended that you click beside “Add a shortcut to the connection on my desktop.”   After this is completed, click Finish.

If you would like helpful information for Windows XP, please refer to the Windows XP Support Options site at http://www.microsoft.com/windowsxp/support/default.asp

Checking for the correct connection properties in Windows 2000

1. Go to Start .. Settings .. click on Network and Dial-Up Connections.

2. In Network and Dial-Up Connections, single right-click on your dialer, and choose Properties.

3. In the Properties, click on the Networking tab.

4. In the Networking properties make sure you have the following checked: Internet Protocals (TCP/IP) and Client for Microsoft Networks.

5. High-light Internet Protocals (TCP/IP) and click properties.

6. In the Internet Protocals properties, mark Obtain an IP address automatically and Use the following DNS server addresses.

7. In Preferred DNS server type in 206.74.254.2 and in Alternate DNS server type in 204.116.57.2

8. Click OK

These instructions detail using the built-in dial-up networking software in Windows NT 4.0 for Workstations to connect to the Planttel.Net Internet Service.  

Create a Connection

Go to the My Computer icon and double-click on Dial-Up Networking.

If you have never used Dial-Up Networking or RAS before, and have no entries in your phone book, you  will get a message to that effect, prompting you to create a new phonebook entry. If you do have phonebook entries, you can create a new entry by clicking the New... button.

If the Phone Book Entry wizard starts, check the option "I know all about phone book entries and would rather edit the properties directly", and click the Finish button

Give the new phonebook entry a name, such as Planttel.Net PPP, and enter the planttel.net local access number.

Click the Server tab. Make sure the Dial-up server type is PPP: Windows NT, Windows 95 Plus, Internet, and that the TCP/IP option is checked.

Click TCP/IP Settings.

Select Specify name server addresses and enter the following addresses: Primary DNS 206.74.254.2 & Secondary DNS 204.116.57.2

Click the Script tab. Select None

Click the Security tab. Select Use any authentication including cleartext.

Don't change anything in under the x.25 tabs

Click OK to save your new phonebook entry.

To get online with Plant Telecommunications using Windows ME , follow these instructions. These are simple instructions that will work with Windows ME.  

From the Start menu, click Settings, and choose Dial-Up Networking.

Double-click the Make New Connection icon.  

In the Type a name for the computer you are dialing field, type Planttel.Net. 

Click the down arrow on the Select a device drop-down list and choose your default modem. 

Click the Next button.

In the Area code field, type in your local area code. 

In the Telephone number field, type your local access number. 

Click the Next button.

Click the Finish button. 

Now you will see the Planttel.Net icon in the folder.

Click the Planttel.Net icon with your right mouse button, then choose Properties.  

Click on the Networking tab. 

Click the down arrow on the Type of Dial-Up Server: drop-down list and choose PPP: Internet, Windows 2000/NT, Windows Me. 

Uncheck all the boxes EXCEPT for Enable software compression and TCP/IP.

Click the TCP/IP Settings button. 

Make sure the Server assigned IP address and Specify Name Server Addresses options are both selected.

In the Primary DNS type 206.74.254.2

In the Secondary DNS type 204.116.57.2

Both IP Header Compression and Use Default Gateway on remote network should be checked. 

Click OK to close the TCP/IP Properties window.

Click OK to close the "planttel.net" window. 

Click the planttel.net icon with your right mouse button, then choose Create Shortcut.  

Now a planttel.net shortcut should be on your desktop and you are now ready to connect to the Internet

• Open the icon named My Computer (double click it). It should be located on your desktop in the upper left hand corner.
• In that window there will be a folder icon of Dial Up Networking, or if you're using WinME, the Dial Up Networking folder is located in the Control Panel. Double click it to open it.
• In the Dial Up Networking window will be the icons Make New Connection and an icon for your internet provider.
• *If when you opened the Dial Up Networking folder a Wizard appeared, go ahead and run thru the program and click on the finished button when done. Proceed to the next step.
• Click on your internet provider's icon once in order to highlight it.
• Pull Down the menu File and select Properties
• The window now opened contains the Phone Number and the Modem that you are using.
• *Make sure the phone number is correct.
• *Make sure the modem specified is the type of modem that you have.
• Click on the Server Type button.
• *The window should contain the following:
  • PPP: Windows 95, Windows NT 3.5, Internet
  • Only Enable Software Compression and TCP/IP should be checked off.
• Click on the TCP/IP Settings button
• *The windows should contain the following:
  • Server Assigned IP Address should have a dot beside it.
  • Specify Name Server Addresses should have a dot beside it.
  • Primary DNS is 206.74.254.2
  • Secondary DNS is 204.116.57.2
  • Both IP Header Compression and Use Default Gateway on remote network should be checked
• Click on OK
• Click on the next OK
• You should be back to properties window with the Phone number and Modem Type (Connect using:)
• Click on Configure. - This will configure the modem for your internet dialup only.
• Normally you should NOT need to configure this,
• General Tab:
  • Check the Maximum Speed. This should be greater than you modem speed. Most modems are set to 57600. This speed adjustment can improve connections by raising or lowering this value.
  • Volume - Set it to whatever you like.
• Connection Tab:
  • Data Bits: 8
  • Parity: None
  • Stop Bits: 1
  • Wait for dial tone before dialing should be checked
  • Cancel the call if not connected with 60 seconds should be checked. Make sure the value is 60 or greater.
  • Click on the Port Settings button.
    • Use FIFO buffer should be checked
    • The Receive Buffer: The slider bar should be on the 3rd dot from the right.
    • The Transmit Buffer: The slider bar should be all the way to the right (4th dot from right).
  • Click OK
  • Click on the Advanced button
    • Use error control, Compress Data, Use Flow Control, Hardware (RTS/CTS) should be checked. **Note: Not all modems have this capability. Just check what is available (not greyed out).
    • Modulation should be set to Standard.
    • Extra Settings should be blank (unless you have put in a modem initialization string manually).
  • Click OK
• Options Tab:
  • Display modem status should be checked.
  • You can dial in manually for testing purposes by checking off bring up terminal window after dialing. Normally this is not necessary.
• Click OK
  • From your Start Button: Click on Settings and over to Control Panel and click on it.
  • In the Control Panel window: Double click on theNetworkicon
  • The only necessary installed components should be:
    • Client for Microsoft Networks
    • Dial-Up Adapter
    • TCP/IP
  • You may have more components especially if you have a network card in your computer
  • Double-click on TCP/IP -> Dial-Up Adapter. If yours just says TCP/IP that's OK.
    • IP AddressTab - Dot should be beside Obtain IP Address Automatically
    • WINS Configuration Tab - Dot should be beside Disable WINS resolution
    • Gateway Tab - There should be NO numbers in any field.
    • DNS ConfigurationTab - DNS should be enabled (a dot beside Enabled)
      • Host = your username
      • Domain =yourprovider'sname (Example:  planttel.net)
      • DNS Server Search Order
        • 206.74.254.2
        • 204.116.57.2
    • Advanced Tab - Property should be set to None
    • BindingsTab - All should be checked.
  • Click OK.
  • Click OK at Network Properties.
  A window will appear advising you to restart your computer - Restart your computer - Click Yes 
Click OK - You have now completed checking dial up networking.

Network Settings:

Trouble Shooting The Connection 

Windows ME contains a 32-bit winsock and dialer which enables you to use 32-bit internet applications. Since you are using Windows ME as your operating system, you should be using Dial-Up Networking to make your connection. In order to make sure your connection is OK, you will need to check the Dial-Up Networking settings for your connection. Network settings are also important and will need to be checked as well.   After you view the link you will need to use your back button to return to this page.

Dial Up Networking:

If you would like helpful information for Windows ME, please refer to the Windows ME Support Options site at http://www.microsoft.com/windowsme/support/default.asp

Create a Connection

• Double-click the My Computer icon on the desktop.
• Double-click the Dial-Up Networking folder.
• Double-click on Make New Connection.
• Type a name for the computer you are dialing, type in planttel.net. Click Next
• If there isn't a modem selected, you will need to follow the install new modem wizard.
• Click the Next button when a new modem is found.
• Enter in the area code only in the area code box; then the local access number and click the Next.
•  Click Finish
• An icon should appear in the Dial-up Networking folder representing your new connection.
• Right-click on the new "planttel.net" icon and select Properties with the left mouse button.
• Uncheck the use area code and dialing properties option.
• Click on the Server Types Tab.
• Make sure the Type of Dial-Up Server is PPP:Internet,Windows NT Server,Windows 95/98.
• Under Advanced Options the only option that should be selected is Enable software compression.
• Under Allowed Network Protocols the only item that should be selected is TCP/IP
• Click on TCP/IP Settings... button.
• Make sure the Server assigned IP address and Specify Name Server Addresses options are both selected.
• In the Primary DNS type 206.74.254.2
• In the  Secondary DNS type 204.116.57.2
• Both IP Header Compression and Use Default Gateway on remote network should be checked
• Click OK to close the TCP/IP Properties window.
• Click OK to close the "planttel.net" window. You are now ready to connect to the Internet.

Trouble Shooting The Connection

 Windows 98 contains a 32-bit winsock and dialer which enables you to use 32-bit internet applications. Since you are using Windows 98 as your operating system, you should be using Dial-Up Networking to make your connection. In order to make sure your connection is OK, you will need to check the Dial-Up Networking settings for your connection. Network settings are also important and will need to be checked as well.   After you view the link you will need to use your back button to return to this page.

Dial Up Networking:

• Open the icon named My Computer (double click it). It should be located on your desktop in the upper left hand corner.
• In that window there will be a folder icon of Dial Up Networking, or if you're using WinME, the Dial Up Networking folder is located in the Control Panel. Double click it to open it.
• In the Dial Up Networking window will be the icons Make New Connection and an icon for your internet provider.
• *If when you opened the Dial Up Networking folder a Wizard appeared, go ahead and run thru the program and click on the finished button when done. Proceed to the next step.
• Click on your internet provider's icon once in order to highlight it.
• Pull Down the menu File and select Properties
• The window now opened contains the Phone Number and the Modem that you are using.
• *Make sure the phone number is correct.
• *Make sure the modem specified is the type of modem that you have.
• Click on the Server Type button.
• *The window should contain the following:
  • PPP: Windows 95, Windows NT 3.5, Internet
  • Only Enable Software Compression and TCP/IP should be checked off.
• Click on the TCP/IP Settings button
• *The windows should contain the following:
  • Server Assigned IP Address should have a dot beside it.
  • Specify Name Server Addresses should have a dot beside it.
  • Primary DNS is 206.74.254.2
  • Secondary DNS is 204.116.57.2
  • Both IP Header Compression and Use Default Gateway on remote network should be checked
  • From your Start Button: Click on Settings and over to Control Panel and click on it.
  • In the Control Panel window: Double click on the Network icon
  • The only necessary installed components should be:
    • Client for Microsoft Networks
    • Dial-Up Adapter
    • TCP/IP
  • You may have more components especially if you have a network card in your computer
  • Double-click on TCP/IP -> Dial-Up Adapter. If yours just says TCP/IP that's OK.
    • IP AddressTab - Dot should be beside Obtain IP Address Automatically
    • WINS Configuration Tab - Dot should be beside Disable WINS resolution
    • Gateway Tab - There should be NO numbers in any field.
    • DNS ConfigurationTab - DNS should be enabled (a dot beside Enabled)
      • Host = your username
      • Domain =yourprovider'sname (Example:  planttel.net)
      • DNS Server Search Order
        • 206.74.254.2
        • 204.116.57.2
    • Advanced Tab - Property should be set to None
    • BindingsTab - All should be checked.
  • Click OK.
  • Click OK at Network Properties.
  A window will appear advising you to restart your computer - Restart your computer - Click Yes.
Click OK all the way out.

Network Settings

Create a Connection

Double-click the My Computer icon on the desktop.

Double-click the Dial-Up Networking folder.

Double-click on Make New Connection.

Type a name for the computer you are dialing, type in planttel.net. Click Next

• If there isn't a modem selected, you will need to follow the install new modem wizard.
• - Click the Next button when a new modem is found.
• Enter the area code only in the area code box; then the local access number
• Click the Next.
• Click Finish
• An icon should appear in the Dial-up Networking folder representing your new connection.
• Right-click on the new "planttel.net" icon and then select Properties with the left mouse button.
• - Uncheck the use area code and dialing properties option.
• Click on the Server Types Tab.
• Make sure the Type of Dial-Up Server is PPP:Internet,Windows NT Server,Windows 95/98.
• Look under Advanced Options - the only option that should be selected is "Enable software compression".
• Under Allowed Network Protocols the only item that should be selected is "TCP/IP"

• Click on TCP/IP Settings... button.
• Make sure the Server assigned IP address and Specify Name Server Addresses options are both selected.
• In the Primary DNS type 206.74.254.2
• In the  Secondary DNS type 204.116.57.2
• Both IP Header Compression and Use Default Gateway on remote network should be checked
• Click OK to close the TCP/IP Properties window.
• Click OK to close the "planttel.net" window. You are now ready to connect to the Internet.

 

  Trouble Shooting The Connection

 Windows 95 contains a 32-bit winsock and dialer which enables you to use 32-bit internet applications. Since you are using Windows 95 as your operating system, you should be using Dial-Up Networking to make your connection. In order to make sure your connection is OK, you will need to check the Dial-Up Networking settings for your connection. Network settings are also important and will need to be checked as well.   After you view the link you will need to use your back button to return to this page.

Dial Up Networking:

• Open the icon on your desktop named My Computer (double click it). It should be located on your desktop in the upper left hand corner.
• In that window there will be a folder icon of Dial Up Networking, or if you're using WinME, the Dial Up Networking folder is located in the Control Panel. Double click it to open it.
• In the Dial Up Networking window will be the icons Make New Connection and an icon for your internet provider.
• *If when you opened the Dial Up Networking folder a Wizard appeared, go ahead and run thru the program and click on the finished button when done. Proceed to the next step.
• Click on your internet provider's icon once in order to highlight it.
• Pull Down the menu File and select Properties
• The window now opened contains the Phone Number and the Modem that you are using.
• *Make sure the phone number is correct.
• *Make sure the modem specified is the type of modem that you have.
• Click on the Server Type button.
• *The window should contain the following:
  • PPP: Windows 95, Windows NT 3.5, Internet
  • Only Enable Software Compression and TCP/IP should be checked off.
• Click on the TCP/IP Settings button
• *The windows should contain the following:
  • Server Assigned IP Address should have a dot beside it.
  • Specify Name Server Addresses should have a dot beside it.
  • Primary DNS is 206.74.254.2
  • Secondary DNS is 204.116.57.2
  • Both IP Header Compression and Use Default Gateway on remote network should be checked
  • From your Start Button: Click on Settings and over to Control Panel and click on it.
  • In the Control Panel window: Double click on the Network icon
  • The only necessary installed components should be:
    • Client for Microsoft Networks
    • Dial-Up Adapter
    • TCP/IP
  • You may have more components especially if you have a network card in your computer
  • Double-click on TCP/IP -> Dial-Up Adapter. If yours just says TCP/IP that's OK.
    • IP AddressTab - Dot should be beside Obtain IP Address Automatically
    • WINS Configuration Tab - Dot should be beside Disable WINS resolution
    • Gateway Tab - There should be NO numbers in any field.
    • DNS ConfigurationTab - DNS should be enabled (a dot beside Enabled)
      • Host = your username
      • Domain =yourprovider'sname (Example:  planttel.net)
      • DNS Server Search Order
        • 206.74.254.2
        • 204.116.57.2
    • Advanced Tab - Property should be set to None
    • BindingsTab - All should be checked.
  • Click OK.
  • Click OK at Network Properties.
  A window will appear advising you to restart your computer - Restart your computer - Click Yes.
Click OK all the way out.

Network Settings

1. Click on Tools and then Accounts.

2. Click on the Mail tab. Then click on Add to add a new mail account. OR to make changes to an existing account click your Properties button.

3. Click on Add and select Mail from the popout menu.

4. Type your Full name and click on Next.

5. Enter your Email address as shown below and click on Next.

6. Enter mail.planttel.net as your Incoming and enter smtp.planttel.net as your Outgoing mail servers as shown below and click on Next.

7. Enter your Account name and Password then click on Next.

8. Click on Finish. You have added your new email user account.

Checking or Modifying Account Details

1. Click on Tools and then Accounts.

2. Click on Properties.

3. The Mail Account must be mail.planttel.net exactly as shown below. Click on the Servers tab.

4. The Outgoing and Incoming mail servers must be exactly as shown below. Also ensure your account name and password are correct. Then click on the Connection tab.

5. Check the details then click on the Advanced tab.

6. Finally when you have finished reviewing these options click OK.

 

If you would like helpful information for Microsoft Outlook 2000, please refer to the Microsoft Knowledge Base site at http://support.microsoft.com/default.aspx

 

 

1. Click on Tools and select Accounts.

2. Click on the Mail tab then: Click on Add to add a new mail account OR Click on Properties to view your mail options.

3. Enter your full name and then click on Next.

4. Enter your Email address and click on Next.

5. Enter the planttel.net mail servers exactly as shown below and click on Next.

6. Enter your account name and password and click on Next.

7. When you have reached this stage click on Finish.

Checking Properties:

1. Click on Tools and select Accounts.

2. Click on the Mail tab and click on Properties to view your mail options.

3. Under General, make sure your e-mail address is correct.

4. Click on Servers to make sure your the mail server settings are correct.

5. Click Ok to save changes.

 

If you would like helpful information for Outlook Express, please refer to the Microsoft Knowledge Base site at http://support.microsoft.com/default.aspx

 

 

Step 1. Open the Netscape Mail & Newsgroups program. At the top of the window click the Edit menu, then click the "Mail & Newsgroups Account Settings".

Step 2. Click the "Add Account" button.

Step 3. Choose the option for "Email account" then click the Next button.

Step 4. In the "Your Name" field Type your name as you would like it to appear. In the "Email Address" field type your planttel.net email address "username@planttel.net". Then click the Next button.

Step 5. Select POP for the type of mail server you are using. Type "mail.planttel.net" for the Incoming mail server. Then click the Next button.

Step 6. In the "User Name" field type your planttel.net username. Then click the Next button.

Step 7. In the "Account Name" field type your email address "username@planttel.net". Then click the Next button.

Step 8. Finally make sure all the information is correct and click the Finish button.

 

If you would like helpful information for Netscape 7.0, please refer to the Netscape Help site at http://help.netscape.com/netscape7/index.html

 

 

Step 1-Click Tools and Services for mail settings

Step 2- Click on the Services tab then click on Add, select Internet Mail from the list and click OK to add a new mail account OR Click on Properties to view the options for an existing email account.

Step 3- Once you have entered or checked that all your details are correct click on Advanced Options. Enter the planttel.net mail server exactly as shown below and click on OK.

Step 4 - Click on OK again and your Microsoft Outlook configuration is complete.

 

If you would like helpful information for Microsoft Outlook 97, please refer to the Microsoft Knowledge Base site at http://support.microsoft.com/default.aspx

 

 

Step 1 - Click on Edit and then onto Preferences.

Step 2 - Click on the + beside Mail & Newsgroups.

Step 3 - In the Mail & Newsgroups area, you will want to click on Identity first. This is where we will ensure that your E-Mail address is correct. Ensure that where it shows(your username) at the bottom that you replace it with the login name that you use to log on to the Internet.

Step 4 - Now in the Mail Server area, we will need to look at two things; your Incoming Mail Server and your Outgoing Mail Server. Your Incoming Mail Server should look just like the example,below. If it does not read mail.planttel.net like below, click Add, and type in pop.planttel.net. If it does look like the example below, ensure that your your Outgoing Mail Server reads smtp.planttel.net When this is complete, click OK at the bottom. After these changes, the first time that you check your E-Mail it will ask you for your POP3 Password. That is the same password that you use to connect to the Internet.

Step 5 - If your Incoming Mail Server did not read mail.planttel.net then you will need to change it here. Ensure that it looks like below, changing (your username) to read the Login name that you use to get onto the Internet with. When you are completed here, click OK to take you back to the Mail Servers area.

 

If you would like helpful information for Netscape 4.0 or higher, please refer to the Netscape Help site at http://help.netscape.com/communicator/index.html